This, or that, or both

Sometimes it’s not this or that. Sometimes it’s both.
That’s why I’m pivoting my consulting business in the new year.

Thanks to The Upside‘s This or That campaign, I got to thinking about some things I’ve learned (or re-learned) about myself this year:
🤏 Less is more (except for the clutter on my desk, that’s just more)
🤯 Change is good (especially when it’s hard!)
🧘 Calm is REALLY good (family + Airbnb + eclipse == perfect vacay)
🍗 The best Thanksgiving turkey is the one I made on my smoker this year
🎤 I’m contractually obligated by my daughters to be a Swiftie
☕️ And it’s gotta be coffee in the morning (though tea at night is pretty nice too)

But the first one is something I’ve known for a long time…
…and I cheated because it’s this AND that:
💪 The human touch is what makes great technology greater 🦾

You know me from education, but much of my career has focused on technical enablement and high-tech learning. Whether redesigning a Computer Science program to make it more equitable and accessible, designing a more efficient and compliant medical practice for a psychologist, or just helping a client master their cell phone, creating a human-centric experience has always come first for me.

But it’s almost 2025, and way too much of our interaction with tech (and, unfortunately, tech support) still feels overwhelming.

Let’s fix that.

Let’s bring the human experience front and center in how we learn and use technology.

Let’s make high-tech compatible with the humans who use it.

That’s the core of the new business I’m building. It’s about embracing the potential of AI and high-tech tools, simultaneously embracing the challenges of the people who use them, and helping humans unlock the potential of their technology.

So: high-tech vs. human touch? It’s not this or that. It’s both! 💪🦾